vCSA 6.5 Upgrade Fail – Migration Assistant & VUM
I, like many have recently tried to update my vCSA 6.0 to 6.5. Part of this work involves running the migration assistant on the existing Windows Server running VMware Update Manager.
I had a failure recently and there was nothing noting how to fix it. The issue was trying to run the Migration assistant, entering in the administrator@vsphere.local password and getting a big fail message.
Error message:
Error: A problem occurred during authentication to the legacy vCenter Server using the provided credentials. Resolution make sure the vCenter Server is up and running. Verify you have entered the correct credentials.
Now, before I started my upgrade (blogs to follow) I checked I had all my passwords and that they were correct. I went as far as logging in to everything to test this, so I know the password was correct.
VUM was working through console and services were there, so what was the issue?
Then I remembered that a while ago I applied SSL Certificates to the vCSA for some automation testing!
The fix:
1) Login to the VUM server
2) Navigate to C:\Program Files (x86)\VMware\Infrastructure\Update Manager (or install path of your environment)
3) Load the VMwareUpdateManagerUtility.exe and login with SSO Admin (it worked!)
4) Navigate to “re-register vCenter Server” and enter in the details again.
5) Restart the VMware Update Server Service when prompted.
6) Retry the Migration Assistant
7) Success!
I couldn’t find any articles detailing the fix when I encountered this issue, so hopefully this will help someone in need of a quick fix! 🙂
Enjoy!
Hi Ryan,
Could you please send the MA log to check what causes this.
It will be helpful if you could send the detail steps that you did before running MA on VUM.
Thanks for the cooperation
Thanks I had this issue and this worked perfectly
No problem! Glad I was able to help!
I got the same error but the mentioned solution didn’t help.
After analyzing the error logs got this !!!! :
“WARNING bindings.vc_binding Cannot get access to VC Inventory //127.0.0.1:443, because of Error: For “password” expected type str, but got bool.”
My password was “1”, I changed it to “a” & the problem solved. :))))
Silly VMware programmers.
We have experience the same issue during migration from 5.5 to 6.5 and your workaround helped us perfectly. Thanks a lot!
Really glad to have helped David. Just trying to pay it forward where I can!
thanks – this fixed my issue! Much appreciated!
I’ve been stumped, thank you for posting solution.
Big help! Thank you for sharing!
Thanks so much for this. Very helpful.
Here it is in late 2018 and people are still upgrading from 6.0 to 6.5 and this article is still helping them (me!).
Thanks!
Great article, thank you.